Conference Program

The schedule for Libraries as Learning Places, the 78th annual Conference of the Quebec Library Association has attracted a dynamic array of speakers, both local and international. The complete schedule is included below. You can also now download the full-colour program in PDF format.

Friday May 7

8:00-9:00: Registration & Light Breakfast, Exhibitors

Welcome words (Maria Morales) and Keynote Speaker: Lori Reed (Leadership in Learning: A Call to Libraries)

In this keynote session, Lori Reed will discuss how libraries must pave the way as leaders in learning and information literacy. Discover why libraries play such a crucial role in education. Hear about some of the trends in learning through social media. Discover to become a champion of learning and information literacy.

10:15–10:45: Exhibitors

Session A: Alvin Schrader (Getting Beyond Library Statistics: Challenges in Capturing Library Meaning and Telling the Whole Story of Library Value)

What do half a million website visits tell a reader? One million circulations? X hundred thousand reference questions? Do these statistics communicate the value of libraries and librarians to Canadian society? This is a surprisingly complex question, and it can be answered in as many ways as there are user interactions with library services and collections. Convincing stakeholders of their value requires an important shift in thinking about library effectiveness from an insider vision to a culture of user-centred assessment. This session explores the challenges of getting beyond raw data about Canadian libraries.

Session B: Chris Oliver (Tomorrow’s Meta Data: Improving Resource Discovery for the User)

The user’s experience of resource discovery can be improved with better metadata. Libraries describe resources well, but the metadata in our catalogues is invisible, inflexible, and often a little incomprehensible. We need to think about bibliographic metadata in new ways now that we function in a digital, networked environment. Metadata standards are changing to adapt to this new environment. This session will look at the change in metadata standards, focusing particularly on the imminent transition from AACR2 to RDA: Resource Description and Access.

11:45-12:15: Exhibitors
12:15-01:45: Lunch and AGM

Session A: Alvin Schrader (Challenging Silence, Challenging Censorship, Building Resilience: LGBTQ Services and Collections in Public, School, and Post-Secondary Libraries)

How effectively are librarians serving sexual minority communities and allies in public, school, and academic libraries? What are our social responsibilities and legal obligations to library users who identify as LGBTQ – lesbian, gay, bisexual, transgendered, trans-identified, two-spirited, and queer or questioning individuals? Are there different mandates among the three publicly-funded library sectors? This session explores library policy issues about services and resources for and about LGBTQ Canadians, especially Canadian youth with limited resources in rural and smaller urban areas.

Session B: Sara Holder, April Colosimo, Amber Lannon (Collaborating Outside the Box: Partnering Beyond the Library to Design a Better Workshop)

In this session, we will discuss our experience forging a cross-unit partnership to create and facilitate an innovative workshop for librarians. McGill Library partnered with McGill University Teaching and Learning Services to create a 1½-day workshop that addresses the specific needs of liaison librarians. Designing and Delivering Effective Information Skills Sessions was offered for the first time during the week of August 10-14, 2009; a second session was held the week of November 23-27, 2009. Material covered on day one included strategies for: effectively communicating with faculty; relating sessions to course objectives; engaging, informing and providing practice and feedback opportunities during the session; ongoing formative assessment suitable for short and/or one-time sessions; evaluating the effectiveness of sessions. Active, learner-centred design was emphasized throughout.

2:45-3:00: Exhibitors

Keynote Speaker: Mitch Joel (How Libraries Connect in a Connected World)

Take a look around, newspapers, TV stations, radio and even libraries are seeing either stagnant numbers or their revenues disappearing. Beyond filing for Chapter 11 or switching to "web-only" platforms, there is a bigger change taking place. Advertisers are interested in connecting with consumers where they are... and they are online. In Media 2.0, Mitch Joel explains the dramatic changes that have taken place in the media landscape. You will learn why platforms like Blogging, Twitter and Podcasting are changing the way people connect with information, and what it's like to live in a world where everyone can (and is) a publisher of content. Get smarter at understanding media and the changes taking place. Let this session be your new media booster-pack.

4:00-4:15: Break

Session A: Susan Murray (How Can Public Librarians Address the Health Information Needs of Their Community)

Changes in our healthcare system have placed more responsibility for decision-making on the individual, resulting in consumers seeking health information in public libraries with increasing frequency. Public librarians connect with their users daily and are a trusted source of information. They are well-positioned to work in partnership with local agencies and health care intermediaries to make a difference in the health of their community.

Session B: Louise Carpentier (L'information gouvernementale au niveau municipal: une étude de cas)

Local governments in Canada are seen as “service providers” to their respective population. They provide a wide range of services, programs, facilities and regulations, which affect our daily lives. They are probably the most responsive level of government to local concerns. The documents and information generated by local and municipal governments constitute an important source of information on the demographic, social, recreational, environmental and economic issues facing local communities. Most municipal governments have adopted the Web as their preferred vehicle for disseminating information to their citizens and others.

Saturday May 8

8:00-8:30: Registration & Light Breakfast
8:30-9:45: Strategic Planning Townhall
9:45-10:00: Break

Keynote speaker: Pam MacKellar (Discovering Opportunities in Difficult Times)

Library budgets are in a downward spiral like the rest of the economy, and it is more important than ever that librarians position themselves to see opportunities when they arise. This presentation will cover: 1) some common reasons why we see obstacles and how this impacts our libraries; 2) how we can decide to focus on opportunities; and 3) some basic “preparedness strategies” that will help librarians to move forward, building sustainability for our libraries in this challenging economy. Attendees will learn some practical techniques for changing their thinking about obstacles and opportunities, and they will learn some strategies to help them move their libraries into the future.

11:00-11:15: Break

Session A: Tanya Abramovitch (Turning Your Staff into Library Experts)

In this session, you will learn about Library University, implemented at the Eleanor London Côte Saint-Luc Public Library in 2008. The program will be divided into what Library U is, how it was implemented, staff reception and participation, pitfalls, and how to adapt a similar program in your own public libraries in order to turn your staff into library ‘experts’.

Session B: Cameron Hoffman (Information Literacy and Student Success: Enhancing the First-Year Academic Experience)

This past year, Concordia librarians taught a 1-credit information literacy course component of the Skills for Success in University Study program. The course component allowed students to be exposed to information literacy concepts and library-related tools over an eight-week period. Work in the information literacy component of the course was designed to assist students with their projects in the other components of the university skills course. Significant information literacy learning outcomes in this course component involved such things as understanding different information formats, developing research topics, using library catalogues and databases, applying citation styles, and developing an awareness of what constitutes plagiarism and how to avoid it. This presentation will outline the main curricular approaches taken and will give a preliminary report on student success and feedback, future directions of the course, as well as describe the opportunities and challenges librarians faced in taking on a teaching role of a credit-bearing program.

12:15-12:30: Swap and Share

Annual Awards Luncheon (Anne Galler Award); speaker Paul Huschilt (Seven Humour Habits for Workplace Wellness)

Under the guise of a 'low-budget spa', this hilarious presentation reverses the negative effects of stress by teaching low-budget interventions for wellness. Laugh as you enjoy an eclectic mix of comedy, song, and experiential activities. You will hear about carefully researched yet easy-to-digest concepts that can improve your day-to-day in and out of the office. This seminar requires that you have prior knowledge in making mistakes, taking life too seriously, or lapsing occasionally in your ability to cope.

2:30-2:45: Break

Session A: Julian Taylor, Maureen Baron, Ann Fagan (21st Century School Libraries)

Since the beginning of the 2009-2010 school year, the “21st Century Libraries” project at the English Montreal School Board has worked with library staff and educational consultants in a series of group meetings to look at our existing high school libraries, to determine what areas need improvement/ modernization, to provide the training library staff need to better collaborate with teaching staff, to better understand what today’s students need and want from their libraries, and to determine how best to promote the school library in an effort to change people’s perceptions of what their high school library is and why it is relevant to their lives and academic success. This presentation will show set by step how the project was initiated, how it progressed, and how it changed the high school libraries within the EMSB. This will be done by giving specific examples and tracing the changes within the libraries to show their renewal in terms of physical layout, services offered to students and staff, and the perception in the minds of those staff and students.

Session B: Cecile Farnum (Marketing Communications 101: Starting the Conversation at Your Library)

Marketing and communications in libraries is not a new development in libraries, but it has enjoyed a resurgence of late, with many academic libraries now dedicating librarian or staff positions to a communications portfolio. While the traditional library of the 19th and 20th century was clearly perceived in terms of its function, its sense of place, and the services it should provide, the 21st century digital library, with its emphasis on digital resources and reconfigured learning spaces, is less clearly defined, and needs to develop a new profile. Is your library ready? Using one academic library as an example, learn how to start the marketing and communications conversation at your library. Participants will leave the session with tips on how to heighten your profile on campus, and ideas on how to engage staff in the process.