At this year's mobility-themed conference of the ABQLA, Chad Crichton, Coordinator of Reference and Instruction at the University of Toronto Scarborough Library, discussed the ramifications of mobile technologies on our understanding of Information Literacy instruction and what it means to be information literate in the 21st century. Chad encouraged his listeners to think about ways they could insert themselves into available 'apps' and to look for unique aspects of their library collections that could be made mobile.
Mobile technology introduces new challenges when it comes to information literacy, and as a starting point it is necessary to understand how devices change the information seeking behaviour of users. More so than with websites, a 'mobile mindset' demands quick and immediate results. Patrons accessing the library via a mobile device are doing something in the moment and are hyper conscious of the time factor. They are unlikely to complete an advanced search form or browse to the second page of results. In response to this, Chad noted the distinction between an app and a website available via a mobile phone. Increasingly, libraries are developing highly streamlined service apps more appropriate for mobile devices rather than relying on their website.